Weller Racing Shipping/Returns Policy
Shipping
Policy
Thank you for visiting and shopping with us at Weller
Racing, LLC. Following are the terms and conditions that constitute our
Shipping Policy.
Free Shipping over $100
Applies to retail orders in the USA lower 48 states.
Shipment processing
time
All online orders are processed within 1-2 business days.
Orders are not shipped or delivered on weekends or holidays.
Any Fed Ex Express Overnight/2 Day orders need to be
completed by 12:00PM Arizona time to be shipped that day. All other orders need to be submitted by 2:00PM Arizona time to be eligible for
same day shipping, otherwise they will be shipped the following business day
(when in stock).
Occasionally, Weller Racing will choose to have a part
drop-shipped to the customer directly from a vendor or manufacturer if it will
save transit time and/or shipping costs for the customer. In these instances, every attempt will be
made to supply the customer a tracking number in a timely manner.
If we are experiencing a high volume of orders, shipments
may be delayed by a few days. Please allow additional days in transit for
delivery. If there will be a significant delay in shipment of your order, or a
part is currently out of stock, we will contact you via email or telephone.
Shipping Carriers and
delivery estimates
Shipping charges for your order will be calculated and
displayed at checkout.
|
Shipment method |
Estimated delivery time |
|
FedEx
Standard |
3-5
business days |
|
FedEx Two
Days |
2 business
days |
|
FedEx
Overnight ** |
1-2
business days |
|
GSO (So Cal
and Vegas only) |
1-2
business days |
|
USPS |
1-3
business days |
|
DHL EXPRESS
(International) |
3-5
business days (or as quoted) |
** Overnight delivery is only available for orders with
delivery addresses within the continental United States.
Delivery delays can occasionally occur, and while Weller
Racing does everything it can to eliminate any issues, once the purchased items
have left the premises, they become the carrier’s responsibility in the event
of any loss or damage. Weller Racing is
not responsible for any items lost or damaged once the items have left the
premises.
Shipment to P.O. boxes
Weller Racing will only ship to PO Boxes via USPS, and only
to addresses within the US.
Shipment confirmation
& Order tracking
You will receive a Shipment Confirmation email once your
order has shipped containing your tracking number(s). The tracking number will
be active within 24 hours. If you have
any questions regarding your tracking number, please call 480-507-4771 Ext 104
during normal business hours for assistance.
Customs, Duties and
Taxes
Weller Racing, LLC is not responsible for any customs and
taxes applied to your order. All fees imposed during or after shipping are the
responsibility of the customer (tariffs, taxes, etc.).
Loss or Damages
Weller Racing, LLC is not liable for any products damaged or
lost during shipping. If you received your order damaged, or your product has
been lost by the carrier, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before
filing a claim.
International Shipping Policy
Weller Racing, LLC will ship via Fed Ex, USPS, or DHL
Express for International orders. In
order to prevent fraudulent orders, we may require a customer to provide proof
of Photo ID and a matching credit card name/number before an order will be
processed and shipped out.
Return & Refund Policy
Returns
You have 30 calendar
days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in
the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
A refund may be issued for the cost of the item(s) minus a 20% restocking fee and any shipping
charges if the item is new/unused and returned in the original packaging. Items that have been used or damaged by the
consumer can not be returned for a refund or credit.
Approved refunds will be issued as a credit to the card that
was used for the original purchase.
Contact Us
If you have any questions on how to return your item to us,
contact us at 480-507-4771.