1. Home
  2. Shipping Policy

Weller Racing Shipping/Returns Policy


Shipping Policy

 

Thank you for visiting and shopping with us at Weller Racing, LLC. Following are the terms and conditions that constitute our Shipping Policy.

 

Free Shipping over $100

Applies to retail orders in the USA lower 48 states.


Shipment processing time

 

All online orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

 

Any Fed Ex Express Overnight/2 Day orders need to be completed by 12:00PM Arizona time to be shipped that day.  All other orders need to be submitted by 2:00PM Arizona time to be eligible for same day shipping, otherwise they will be shipped the following business day (when in stock).

 

Occasionally, Weller Racing will choose to have a part drop-shipped to the customer directly from a vendor or manufacturer if it will save transit time and/or shipping costs for the customer.  In these instances, every attempt will be made to supply the customer a tracking number in a timely manner.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, or a part is currently out of stock, we will contact you via email or telephone.

 

Shipping Carriers and delivery estimates

 

Shipping charges for your order will be calculated and displayed at checkout.

 

 

Shipment method

Estimated delivery time

FedEx Standard

3-5 business days

FedEx Two Days

2 business days

FedEx Overnight **

1-2 business days

GSO (So Cal and Vegas only)

1-2 business days

USPS

1-3 business days

DHL EXPRESS (International)

3-5 business days (or as quoted)

 

** Overnight delivery is only available for orders with delivery addresses within the continental United States.

 

 

Delivery delays can occasionally occur, and while Weller Racing does everything it can to eliminate any issues, once the purchased items have left the premises, they become the carrier’s responsibility in the event of any loss or damage.  Weller Racing is not responsible for any items lost or damaged once the items have left the premises.

 

Shipment to P.O. boxes

 

Weller Racing will only ship to PO Boxes via USPS, and only to addresses within the US.

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.  If you have any questions regarding your tracking number, please call 480-507-4771 Ext 104 during normal business hours for assistance.

 

Customs, Duties and Taxes

 

Weller Racing, LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Loss or Damages

 

Weller Racing, LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, or your product has been lost by the carrier, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Weller Racing, LLC will ship via Fed Ex, USPS, or DHL Express for International orders.  In order to prevent fraudulent orders, we may require a customer to provide proof of Photo ID and a matching credit card name/number before an order will be processed and shipped out. 

Return & Refund Policy

 

Returns

 

You have 30 calendar days to return an item from the date you received it.

 

To be eligible for a return, your item must be unused and in the same condition that you received it.

 

Your item must be in the original packaging.

 

Your item needs to have the receipt or proof of purchase.

 

 

Refunds

 

A refund may be issued for the cost of the item(s) minus a 20% restocking fee and any shipping charges if the item is new/unused and returned in the original packaging.  Items that have been used or damaged by the consumer can not be returned for a refund or credit.

 

Approved refunds will be issued as a credit to the card that was used for the original purchase.

 

 

Contact Us

 

If you have any questions on how to return your item to us, contact us at 480-507-4771.