Weller Racing - Shipping, Returns & RMA Policy Last updated: [7-7-25]
1. Disclaimer
All parts and services from Weller Racing, LLC are used at your own risk. We make no warranties—express or implied—and are not liable for vehicle damage caused by the use or installation of our products. Goodwill repairs or replacements may be offered solely at our discretion and do not alter these terms.
2. Shipping Policy
We do our best to ship all in-stock orders quickly—usually within 0–1 business days. We’re a small team, so while we aim to stick to a reliable schedule, occasional delays can happen during peak times or holidays.
Shipping Cutoff Times
To help get your order out the door the same day:
Monday–Thursday: Orders placed by 3:00 PM Arizona Time typically ship the same day.
Friday: Orders placed by 12:00 PM Arizona Time usually ship before the weekend.
Orders placed after those times, or over a weekend or holiday, will ship the next business day when possible.
Other Shipping Notes
Some items may ship directly from our suppliers to help speed up delivery. We’ll email you tracking as soon as it’s available.
We ship to PO Boxes via USPS only, both domestically and internationally where service is available.
Once a package is marked “delivered” by the carrier, Weller Racing is no longer responsible for loss, theft, or damage. We recommend using a secure shipping address.
Holiday Closures
We’re closed—and not shipping—on the following U.S. holidays:
New Year’s Eve
New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
The day after Thanksgiving
Christmas Eve
Christmas Day
Orders placed during these closures will ship the next business day.
3. Order Changes & Cancellations
Orders begin processing immediately. To cancel or make a change, call 480-507-4771 as soon as possible. We cannot guarantee changes once an order has been placed.
4. Returns & Refunds
Return Eligibility
Return within 30 days of delivery
Must be unused, in original packaging, and include proof of purchase
Return Authorization (RMA)
Required before returning any item
Request an RMA via your online account or by phone
Unapproved returns may be delayed or denied
Refund Terms
Subject to a 20% restocking fee
Shipping charges are non-refundable
Refunds are issued to the original payment method once inspected
Used or damaged items are not eligible
Non-Returnable Items
Electrical components, fuel system parts, and custom-built products
Signature Requirement
Orders over $500 may require a delivery signature
5. RMA Process
Our online RMA system makes returns fast and trackable:
Start a Return
Log into your account ? go to My Orders ? click Add New RMA.
Choose your item(s), select a reason, and upload photos if applicable.Approval
We’ll review your request and email you return instructions once approved.Return the Item
Follow the provided steps. Include your RMA number in the return package.Processing & Refund
Once received and inspected, we’ll process your refund, exchange, or store credit.Need Help?
Don’t have an account or unsure how to proceed? Call us and we’ll assist you directly.
6. Contact Us
Phone: 480-507-4771 Email: [email protected]
(Monday–Thursday 9:00 AM–5:00 PM, Friday 9:00 AM–3:00 PM MST)