Weller Racing - Shipping, Returns & RMA Policy Last updated: [7-7-25]


1. Disclaimer

All parts and services from Weller Racing, LLC are used at your own risk. We make no warranties—express or implied—and are not liable for vehicle damage caused by the use or installation of our products. Goodwill repairs or replacements may be offered solely at our discretion and do not alter these terms.


2. Shipping Policy

We do our best to ship all in-stock orders quickly—usually within 0–1 business days. We’re a small team, so while we aim to stick to a reliable schedule, occasional delays can happen during peak times or holidays.

Shipping Cutoff Times

To help get your order out the door the same day:

  • Monday–Thursday: Orders placed by 3:00 PM Arizona Time typically ship the same day.

  • Friday: Orders placed by 12:00 PM Arizona Time usually ship before the weekend.

Orders placed after those times, or over a weekend or holiday, will ship the next business day when possible.

Other Shipping Notes

  • Some items may ship directly from our suppliers to help speed up delivery. We’ll email you tracking as soon as it’s available.

  • We ship to PO Boxes via USPS only, both domestically and internationally where service is available.

  • Once a package is marked “delivered” by the carrier, Weller Racing is no longer responsible for loss, theft, or damage. We recommend using a secure shipping address.

Holiday Closures

We’re closed—and not shipping—on the following U.S. holidays:

  • New Year’s Eve

  • New Year’s Day

  • Memorial Day

  • Independence Day

  • Labor Day

  • Thanksgiving Day

  • The day after Thanksgiving

  • Christmas Eve

  • Christmas Day

Orders placed during these closures will ship the next business day.


3. Order Changes & Cancellations

Orders begin processing immediately. To cancel or make a change, call 480-507-4771 as soon as possible. We cannot guarantee changes once an order has been placed.


4. Returns & Refunds

Return Eligibility

  • Return within 30 days of delivery

  • Must be unused, in original packaging, and include proof of purchase

Return Authorization (RMA)

  • Required before returning any item

  • Request an RMA via your online account or by phone

  • Unapproved returns may be delayed or denied

Refund Terms

  • Subject to a 20% restocking fee

  • Shipping charges are non-refundable

  • Refunds are issued to the original payment method once inspected

  • Used or damaged items are not eligible

Non-Returnable Items

  • Electrical components, fuel system parts, and custom-built products

Signature Requirement

  • Orders over $500 may require a delivery signature


5. RMA Process

Our online RMA system makes returns fast and trackable:

  1. Start a Return
    Log into your account ? go to My Orders ? click Add New RMA.
    Choose your item(s), select a reason, and upload photos if applicable.

  2. Approval
    We’ll review your request and email you return instructions once approved.

  3. Return the Item
    Follow the provided steps. Include your RMA number in the return package.

  4. Processing & Refund
    Once received and inspected, we’ll process your refund, exchange, or store credit.

  5. Need Help?
    Don’t have an account or unsure how to proceed? Call us and we’ll assist you directly.


6. Contact Us

Phone: 480-507-4771 Email: [email protected]

(Monday–Thursday 9:00 AM–5:00 PM, Friday 9:00 AM–3:00 PM MST)

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